Frequently Asked Questions
Everything you need to know about staying warm and stylish.
How do I determine the right size for my parka?
We recommend checking our detailed size guide located on each product page. Our gear is designed for layering, so if you prefer a tighter fit, consider sizing down; for maximum layering, stay true to size.
What is the temperature rating for your winter jackets?
Most of our heavy-duty parkas are engineered to withstand temperatures as low as -20°C (-4°F). Specific ratings vary by style and insulation type, so please refer to individual product descriptions.
Do you offer international shipping?
Currently, we ship to all provinces in Canada and the continental United States. Shipping rates and delivery times are calculated at checkout based on your specific location.
What is your return policy for outerwear?
We accept returns within 30 days of purchase, provided the items are in their original condition with all tags attached. Please note that items marked as 'Final Sale' are not eligible for return.
How should I clean and maintain my Canada Weather Gear jacket?
To preserve the water-resistant coating and insulation, we recommend spot cleaning with a damp cloth. For deep cleaning, follow the specific care label instructions, which typically suggest a cold machine wash on a gentle cycle and hanging to dry.
Are your products covered by a warranty?
Yes, we offer a limited one-year warranty against manufacturing defects in materials and workmanship. This does not cover damage caused by normal wear and tear, accidents, or improper care.